Identifying professional accomplishments for use on a resume is not always easy. That's especially true if you're writing a clerical or administrative support resume, as much of the job of administrative or office support does not lend itself to the kind of dramatic accomplishments that move mountains and launch battleships. Still, professional accomplishments breathe life into a resume, and provide an opportunity to get a leg up on your competition.
Identifying Accomplishments For Your Administrative Support Resume
Staring at blank paper when it comes to accomplishments for a clerical or administrative support resume? Try asking yourself a series of probing questions about your job that force you to think beyond the everyday duties you perform. Here are some to get you started.
- Did you improve the office filing system ? If so, an accomplishment might sound like: Designed and implemented an improved file management system that reduced file backlog from four days to one.
- Were you instrumental in an office startup or expansion? If so, an accomplishment might sound like: Established office procedures supporting a 200% increase in medical staff with no subsequent increase in support personnel.
- Did you do anything that improved the efficiency or speed of office procedures? If so, an accomplishment might sound like: Developed a tracking and call-back system for delinquent accounts that reduced A / R collection period by 50%.
- Did you save your company money? If so, an accomplishment might sound like: Reduced insurance expenses by $ 15,000 in a single year by re-negotiating malpractice, health and disability insurance policies.
- Were you involved in the transition of something technical? If so, an accomplishment might sound like: Upgraded and migrated 5 office computers to a UNIX-based platform.
- Did you receive training, or did you initiate a learning experience outside your job description? If so, an accomplishment might sound like: Enrolled in evening university classes (labor and employment law) to better assist legal staff in case work.
- Were you recognized for your performance? If so, an accomplishment might sound like: Received numerous customer comments and correspondence - as well as a company bonus - in recognition for exemplary customer service.
Your Administrative Support Resume - Speaking To Your Next Boss
Keep the questions coming until you've identified a number of accomplishments that will not only look good on the resume, but speak directly to the kind of position you're seeking. If your paper is still blank after this exercise, make a commitment this day to begin keeping a journal of the contributions you make to your company. Remembered and recorded, professional accomplishments will serve you long after the initial accolades.
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